Orders are processed within 1–2 business days (excluding weekends and holidays). Delivery usually takes 3–7 business days depending on location.
All shipments are securely packed, and tracking details are provided once the package is dispatched.
Our honey jars are made of premium glass and carefully packaged using protective materials. However, due to the nature of glass, we request you to handle them carefully after delivery.
All honey jars are made of glass. Broken jars are not returnable.
If your order arrives with damage or leakage, please contact info@wildhoneysundarban.com within 24 hours of delivery, including photographs of the package and the damaged item.
We may, at our discretion, issue a replacement or refund after reviewing the case.
Refunds (if applicable) will be processed to the original payment method and may take 5–10 business days to reflect in your account.